Privacy Policy - Package Tracking Extension

About This Extension

This Package Tracking Extension is a browser tool that allows users to look up package tracking numbers directly from the browser's address bar. When you enter a tracking number, the extension redirects you through our website (trackingnumbers.org) to the official carrier tracking page for your package.

This Privacy Policy explains what information the extension collects, how it is used, stored, and shared.

Information We Collect

The extension collects and processes the following information:

Data Type	Description	Purpose
Unique User Identifier (UID)	A randomly generated identifier created when you install the extension	To distinguish between different extension installations for analytics purposes
Installation Date	The date when you installed the extension	For internal analytics
Installation Event	A notification sent to our server when the extension is installed or updated	To track total number of installations

We do not collect:

Tracking numbers you enter (these are only used for redirect purposes)
Your name, email address, or other personal contact information
Your browsing history or search queries
Your location data
Any financial or payment information

How We Use Your Information

The information collected is used for the following purposes:

Package Tracking Redirect: When you enter a tracking number, you are redirected through our website (trackingnumbers.org) to the official carrier tracking page. We do not store or collect the tracking numbers you enter.
Analytics: The unique identifier and installation data help us understand how many users have installed the extension and track basic usage metrics
Service Improvement: Aggregate, non-identifying data may be used to improve the extension's functionality

Data Transmission

The extension transmits data to our servers in the following circumstances:

Package Tracking Redirect: When you enter a tracking number, your browser is redirected through trackingnumbers.org to the official carrier tracking page via HTTPS. The tracking number is passed in the URL for the redirect but is not stored or logged by us.
Installation Ping: When the extension is installed or updated, a request is sent to our server to log the installation event

All data transmission occurs over secure HTTPS connections.

Cookies and Storage

The extension uses the following storage mechanisms:

Browser Sync Storage: The unique user identifier (UID), a random number, and installation date are stored in Chrome's sync storage
Cookies: A cookie containing your UID is set on the trackingnumbers.org domain. This cookie has a duration of 5 years and is used to maintain consistency of your identifier across sessions

The cookie is set with the following attributes:

Secure: Yes (HTTPS only)
SameSite: Strict
Domain: trackingnumbers.org

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Tracking numbers you enter are used solely to redirect you to the official carrier tracking page. We do not store, log, or share tracking numbers with any third parties.

We do not share any user data with:

Advertising platforms or ad networks
Data brokers or information resellers
Any third parties for marketing purposes

We may share anonymized, aggregate data (such as total number of installations) for internal business purposes only, but this data cannot be used to identify individual users.

Prohibited Data Uses

We explicitly do NOT use any collected data for:

Personalized advertising or retargeted ads
Interest-based advertising
Selling or transferring data to third parties for advertising
Credit determination or lending purposes
Any purpose other than providing the package tracking redirect service and basic analytics

Data Retention

Data is retained as follows:

UID and Installation Data: Stored locally in your browser until you uninstall the extension
UID Cookie: Expires after 5 years or when you clear your browser cookies
Tracking Numbers: Not collected or stored; used only to redirect you to the carrier website
Installation Logs: May be retained on our servers for analytics purposes

Third-Party Services

When using this extension, you will be redirected to official carrier websites (such as FedEx, UPS, USPS, and others) to view your tracking information. Once on the carrier website, their respective privacy policies govern any data they collect.

We encourage you to review the privacy policies of the carriers when using their services. We have no control over and assume no responsibility for the privacy practices of these carriers or any other third-party websites.

Browser Permissions

The extension requires the following browser permissions:

Storage: To save your unique identifier and installation information locally
Cookies: To set and read the UID cookie on trackingnumbers.org
Host Permission (trackingnumbers.org): To communicate with our servers for processing tracking redirects

These permissions are used solely for the purposes described in this Privacy Policy.

Your Choices

You have the following options regarding your data:

Uninstall: You can uninstall the extension at any time, which will remove locally stored data from your browser
Clear Cookies: You can clear the UID cookie by clearing cookies for trackingnumbers.org in your browser settings
Feedback: Upon uninstallation, you will be directed to a feedback page where you can optionally provide feedback

Data Security

We implement appropriate technical measures to protect your information:

All data transmission uses secure HTTPS connections
Cookies are set with Secure and SameSite=Strict attributes
The UID is a randomly generated identifier that cannot be used to identify you personally

Children's Privacy

This extension is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

If we make material changes to how we handle user data, we will notify users through the extension update notes in the Chrome Web Store.

Your Rights

Depending on your location, you may have certain rights regarding your data, including:

The right to know what data we collect
The right to request deletion of your data
The right to opt out of data collection

To exercise any of these rights or if you have questions about your data, please contact us using the information below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Mutual Media DBA Innosoft Group

700 Smith St #61070, SMB #46200

Houston, TX 77002

Email: [email protected]

Chrome Web Store Compliance

This extension complies with the Chrome Web Store User Data Policy, including the Limited Use requirements. Specifically:

We only use data necessary to provide the package tracking redirect functionality
We do not use or transfer user data for personalized advertisements
We do not sell user data to third parties
We do not use data for purposes unrelated to the extension's single stated purpose
All data transmission is secured via HTTPS

Effective Date

This Privacy Policy is effective as of January 5, 2025.

Last updated: January 5, 2025